Questions about a product, your order or a refund? Message us and a real person will reply, usually within 1 to 2 working days.
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+60 10-666 7296. Include your order number if you have one.
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Best for refund requests or anything with photos or documents.
support@omniwell.storeQuick answers
Where's my order? Dispatch in 2 to 3 working days, tracking sent by email or WhatsApp.
30-day money-back guarantee, damaged items and how to claim.
Check your product is genuine Wellous stock.
Business details
ULTRARE ENTERPRISE (202203216008)Authorised reseller of Wellous products
22, Jalan Keembong 10, Taman Johor Jaya, 81100 Johor Bahru, Johor, Malaysia
Returns go to a different address. Please follow the steps in our Refund and Returns Policy.
Privacy or personal data requests: privacy@omniwell.store. Ordering from Singapore? Please visit sg.omniwell.store.